SMAI Philippines Gallery

Explore our exclusive collection of SMAI karate products in the Philippines.

Karate Products

Exclusive distributor of high-quality karate products in Philippines.

SMAI Karate

Providing top-notch karate gear for enthusiasts and professionals.

Quality Gear

Offering premium karate gear for every martial artist's needs.

Frequently Asked Questions (FAQ)

Are your items legit/authentic?

Our assurance of authenticity is unwavering. For genuine SMAI products, we recommend purchasing directly from SMAI or its authorized distributors. If any doubts arise, you're encouraged to contact the SMAI headquarters for comprehensive information about SMAI Philippines at community@smai.com.au.

How much does it cost?

Our pricing varies depending on the product/s of your choice. We offer a variety of options to fit your needs and budget. Please visit our shop catalogue for more information.

How long will my order take?

In-Stock Items:

1. Metro Manila Deliveries:

   • For orders within Metro Manila, we will arrange delivery via Lalamove.

   • A team member will contact you to confirm your address and finalize delivery arrangements.

2. Outside Metro Manila:

   • Orders will be shipped via courier using the shipping method selected at checkout.

   • Delivery times vary depending on your location and the courier service.

3. Local shipping costs are shouldered by the buyer.

Made-To-Order:

1. Lead Time:

   • Made-to-order items require 8–10 weeks from the date of confirmed payment.

   • This timeline may vary based on the volume of orders, manufacturing logistics, and customs clearance.

2. Potential Delays:

   • Delays may occur due to factors like production schedules, shipping logistics, or customs regulations.

   • We will keep you informed about any changes to your estimated delivery time.

   General Notes

   • Order Tracking: Once shipped, a tracking number will be provided for your convenience.

   • Communication: For any updates or concerns about your order, our team is here to assist you.

   • Shipping Costs: Calculated during checkout based on your location and order details.

How can I contact you?

You can reach us via our social media accounts, phone number, or email indicated below. We are always happy to answer your questions.

What are your payment methods?

We accept payments in via PayPal or bank transfer upon checkout. For GCash or PayMaya transactions, please contact us through our social media channels, phone number, or email indicated below.

Do you accept returns or refunds?

We only accept returns under the following conditions:

1. Factory Defects: If the product has a manufacturing defect, we will evaluate the claim and process the return accordingly.

2. Condition of Returns:

   • The product must include its original tags and packaging.

   • It must be unworn and unused, with no signs of physical activity.

   • Items must be returned in the same condition as when received.

We will not accept returns in the following cases:

1. Change of Mind: We do not process returns for items purchased by mistake or if you’ve simply changed your mind.

2. Damaged Goods: Items that were damaged after delivery will not be accepted.

3. Opened, Used, or Unlabeled Products: Items that are not in their original condition, have been used, or are missing tags/labels will not qualify for returns.

4. Counterfeit Uniforms: Any items found to be counterfeit or tampered with will not be accepted.

Refund Policy

• Refunds are only applicable for items that meet the conditions under our Returns Policy.

• Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 7–10 business days.

How to Initiate a Return

1. Contact our team via email or phone to report your issue and request a return.

2. Provide proof of purchase, photos of the product (if applicable), and details of the issue.

3. Once your return is approved, we will provide instructions for sending the product back.

We reserve the right to refuse returns that do not meet our policy. For any questions or concerns, please contact us.